RoseGal Reviews: Internet have made shopping much easier and simpler these days due to the development of many online or web-based store. But the problem it is hard to know where to shop safely with online stores popping up from nowhere everyday.
The main disadvantage here is, we don’t get to judge the quality of the product by touching it or get to see the exact color or we’re unable to get our exact sizes, when these happen we get stuck with the refund and return processes and end up being frustrated taking oaths never to buy any product online.
But just because some online shopping experiences are disheartening one cannot conclude that all of them are the same, you can still trust and rely on many stores here we’ll let you know all those trustworthy online stores and also whether Rosegal is included among them or not.
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Well! you have probably heard of Rosegal and want to know if its safe to shop there and that’s why you’re going through Rosegal reviews.
Here we’re to remove all your confusions, to guide you through and to help you know everything possible about Rosegal which is also an online shopping platform.
So, the question comes whether you can put your hard earn money here? is it worth relying on? are the products here up to the mark? and the questions goes on and on…..
It’s obvious that we are always skeptical when we’re about to invest in any unknown online platform, happens with all! Don’t worry we have tried to help you with all the possible information which will make you know whether Rosegal is actually a Legit Shopping Site Or just a Scam.
What is Rosegal?
Rosegal found at Rosegal.com is basically an online retail store that sells women’s and men’s fashion items. Here shoppers buy many fashion products namely shoes & bags, jewelry, clothing and beautiful accessories available for both men and women, swimwear, hair and such.
According to their About us page it appears that the company was started by a group of friends who shared deep love and passion for stunning clothing and passion, the main goal of Rosegal being to share their love for the best fashion with each and every one of us.
It is explained by Rosegal that fashion is not simply an attire we wear on, but it defines our attitude and lifestyle. It includes wide range of high quality clothing styles available at the most affordable prices.
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Where is Rosegal located? RoseGal Warehouse Location
We couldn’t find any information as where the company’s local office is actually located, when they started or who owns it. But according to it’s website which says that the company is headquartered in Shenzhen, China but it ships worldwide.
How to Login into Rosegal
For Rosegal login you have to follow below steps:
1. Open Rosegal official site: https://www.rosegal.com/
2. On the right side you will see ” Sign In ” option, just click on it
3. After clicking on sign in, enter your email and password.
4. That’s it your Rosegal will be logined.
Here the women clothing include stylish tops, dresses, swimwear, bottoms, sweaters & Cardigans, outwear and lingerie ranging from $4.00 to $76.00. Expensive tops are available at $32.00, swimwear at $33.00 expensive dresses at $40.00 approx.
Women accessories include up to 412 styles ranging from $3.00 to &22.00. Jewelry costs up to $17.00 which including 653 styles of- earring, necklace, rings, bracelets, anklets, Jewelry set etc. Shoes & bags price in Rosegal starts from $7.00 and cost of expensive shoes & bags goes up to $58.00.
Men clothing includes outerwear, bottoms, underwear etc. Catchy and high quality shirt & t-shirts ranging from $4.00 to $129.00, these are available in 3230 styles and all possible sizes which help you get your best fit.
Men’s accessories includes hats, ties, scarves, watches ranging from $5.00 to $12.00. Among the Jewelry the prices are comparatively low up to $5.00 including brooch. rings etc. Shoes & bags costs exceed up to $58.00 and $45.00 respectively.
Rosegal Refund & Return Policy
Let’s face it, often crap happens! we land up getting faulty items which are damaged, broken or spoiled on arrival. You may also receive products which are of incorrect size or color, these product can be requested for return or refund within 30 day time-frame of receiving after which Rosegal doesn’t entertain any return or refund requests. Before you request make sure that your product is unwashed, unworn or unused.
Rosegal customer service team responds to your request within 24 hours of request and provide you with a Return Merchandise Form (RMA) along which you get the returns address. Once they’ve received the returned item(s), they email you and arrange an exchange or a refund according to your request to do the needful within 30 days.
Rosegal has an ongoing warranty for eternal items under $50 if you want to return an item you’ll have to call customer care to know where you’ll ship the product back to, for example UK customers will make returns to the Rosegun warehouse in the UK. If you’re cancelling an order do it within 24 hours otherwise you will have to pay for it.
Rosegal ships worldwide to nearly every country across the globe, the shipping fee required for exchange or return is non-refundable and has to be borne by the customers totally.
Rosegal requests to contact local post office to confirm the actual return shipping fee before paying and also recommends its shoppers use the cheapest registered airmail method that is available. The products size, weight, your destination and the shopping method you choose are all the factors that affect the time taken to deliver your product at the mentioned address.
Shipping takes up to 5 days but you can even get your product after 28 days as it all depends on the above mentioned factors excluding 3 days of processing time. So, total time taken to deliver your item is processing time + the shipping time.
Rosegal sends a confirmation email once your order is processed and ready for shipping. Shipping From Europe Warehouse to European countries takes 3-6 business days.
You can choose different methods of shipping like Standard Shipping, Priority Direct Mail or Expedited Shipping if you want the product early. Rosegal also clearly mentions that shipping times may be affected during public holidays as manufacturers and couriers will limit their work during that period of time.
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Rosegal Customer Service
If you have any problem with the product or question for which you end getting curious, don’t worry Rosegal has it’s customer service through which you can reach out to them and speak about your problems related to return, refunds etc.
The US customers can give a call on +1 360-857-6001 and for others call number is +001 360-857-6001, the phone-lines are available Monday to Sunday from 10.a.m.-19.p.m. Eastern Standard Time. Rosegal request it’s shoppers to kindly be patient while it’s agents take up their calls.
For any after-sales questions related to order tracking, returns or refund processes one has to submit a ticket beforehand after which they’ll respond within 24 hours except the public holidays.
Rosegal Coupons or Promo Codes
Most of these items are always on discount and coupons popping up from time to time as you browse the website, so it all depends on when you’re shopping as they adjust the prices daily.
And if you enjoy surprises then this it’s the best place for you as you will always get coupons & promo code fliers on their website, you can also collect Rosegal coupons from different sources around the web. But the best way to get free gift cards and cash is by using sites like Swagbucks.com or Ebates.com.
- Positive reviews
“ROSEGAL Has The Largest Selection Of Unique Clothes. And Everything For Your Home . Fast Shipping .Amazing Prices! ROSEGAL’s Customer Service Is Very Quick To Respond . Friendly And Professional. Quick To Resolve Any Issue You May Have. If You Want Unique Shop ROSEGAL. I Highly Recommend ROSEGAL”
The above mentioned review is said by a satisfied customer. There are many such reviews where they have expressed that they’re happy shopping at Rosegal. One of the reviewers advised to use the size guide of there clothes wisely if in US because their sizes are from China, or you can go up a size if unsure.
Others also ask to verify the measurements in the descriptions. They said that their overall experience was great, their item arrived quickly.
Rosegal has a cute and beautiful collection of plus sized clothes which makes the healthy customers happy to find something that will help them flatter their shape and fit perfectly.
The shoppers have also appreciated the customer service saying that it is awesome, right on time and very quick to answer messages, also the clothes here are available at very reasonable prices.
“My wardrobe is filled with clothes from Rosegal. My friends and family comment on my clothes and I always refer them to Rosegal’s website. The clothes are unlike any available from local shops and the quality and prices are always to my liking. I did have an item once that did not fit me, and Rosegal refunded my money and suggested I give the item to a friend that could wear it. I have never heard of an Australian company doing that. Delivery has always been prompt, and I love all the clothes I have purchased.”
The above review is given by a customer who have been buying from Rosegal for years.
- Negative Reviews
People often get attracted by the catchy model pictures and fall in trap by getting items not even similar to those, having pathetic quality. The refund and return processes takes a lot of time any many shoppers also often end up getting nothing after investing a lot in the shipping process.
The website shows that shipping here is free worldwide which is actually not true. It also has a very poor BBB (Better Business Bureau) rating indicating that the quality of the products and service here is not satisfactory.
“Well – I am glad I decided to only order a few things to try out the site. My payment was processed immediately and “most items ship within 24 hours, some take 3-4 days”. After 11 days of no shipment notification I sent a request for a status update. Within seconds I got a canned message saying that due to the Chinese New Year back log it is taking longer than normal and that my order will be processed by March 6 (9 more days). Chinese New year was a month ago, and maybe you should have indicated on your site that delivery would be impacted. Then they offer to make it right by giving me a 15% coupon that needed to be used before they even expected to ship my first order of goods! I don’t think so!!! Shame on me for not looking into web reviews and BBB ratings. I never would have placed an order at all.”
Here the shoppers face a lot of shipping delay and land up getting the product after months. The customer service here is also not good and does not even respond at times leaving the shoppers devastated.
So, if you want to get rid of this delay you should rather opt for Amazon.com to get your products within 1-2 days free shipping.